PP
PL P
1 reviews | Active since Aug 2011
17 Aug 2019, 18:34
Ebucks error on purchase
I tried to purchase on ebucks, after authorise on FNB app and it give an error. I sent an email as guided by ebucks together with the Error ID *707329* However ebucks responds is (by Mbali Nxumalo)"eBucks rules are subjected to change, for more information please visit the eBucks website www.ebucks.com" It is a totally shock with such respond. Please can you assign someone who can assist me to finalise the purchase.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Aug 2019, 09:07Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Aug 2019, 09:07
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***