gG
grantrobertson G
1 reviews | Active since Jun 2017
10 Jan 2020, 08:28
eBucks : Engen (Siroco Convenience Centre / Kya Sand)
This is not technically your fault - but you haven't fixed the issue in 7 months either.
There's a particular Engen (Engen Siroco Convenience Centre, Kya Sand) that I had issues with when you tarted the new rules (July / August / September) and every month was a support nightmare to get these manually allocated to me.
I eventually boycotted this Engen - but during December I needed to fill up there. Guess what ? It didn't reflect because they're using their Quickshop swipe machines.
1. Are you able to manually allocate my points? 2. Are you able to feedback to that branch and tell them the issue?
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Replies (2)gG
grantrobertson G's updateReviewer Update
21 Jan 2020, 22:00Hi,
Nothing has been done aside from achnowldging this issue?
"We acknowledge your complaint and concerns about the Engen garage which you used over December. Please be advised we have escalated to the our partner manager .
You have not been affected for the month of December and you have been allocated accordingly.
Kind Regards
eBucks Team"
Nothing has been done aside from achnowldging this issue?
"We acknowledge your complaint and concerns about the Engen garage which you used over December. Please be advised we have escalated to the our partner manager .
You have not been affected for the month of December and you have been allocated accordingly.
Kind Regards
eBucks Team"
gG
grantrobertson G's update21 Jan 2020, 22:00
Reviewer Update
Hi,
Nothing has been done aside from achnowldging this issue?
"We acknowledge your complaint and concerns about the Engen garage which you used over December. Please be advised we have escalated to the our partner manager .
You have not been affected for the month of December and you have been allocated accordingly.
Kind Regards
eBucks Team"
Nothing has been done aside from achnowldging this issue?
"We acknowledge your complaint and concerns about the Engen garage which you used over December. Please be advised we have escalated to the our partner manager .
You have not been affected for the month of December and you have been allocated accordingly.
Kind Regards
eBucks Team"
gG
grantrobertson G's updateReviewer Update
21 Jan 2020, 22:02A quick glance at my statement which do that I *have * been effected on 11 December (R890.00)
Please let me know what is going on?
Please let me know what is going on?
gG
grantrobertson G's update21 Jan 2020, 22:02
Reviewer Update
A quick glance at my statement which do that I *have * been effected on 11 December (R890.00)
Please let me know what is going on?
Please let me know what is going on?