Ebucks earn rules loophole

Hi there,<br> <br> I already complained with the premier lounge but I didn't get a response which is incredibly annoying.<br> <br> Anyways, to explain it again. I am a VERY loyal FNB client and I diligently follow your ebucks rules in order to earn on level 5. Even though I feel like these rules change too regularly.<br> <br> Anyway, the new rules state you need to use your credit card for 100% of the swipes. Fair enough, I will do this with pleasure because that's the behaviour you require from your clients. However, I made 2 cheque card swipes in June that only reflected in July. I know this is going to be a potential problem and potential fight so I am fixing this now.<br> <br> I intend on using my credit card for 100% of my swipes in July and therefore be 100% compliant. I do not think its fair that I get penalised for 'behaviour' that I didn't do.<br> <br> We are all human and I know that this loophole can be sorted out for me. Its the least you can do for a very loyal client. Please do not tell me that its a system generated problem. Its not my fault that the swipe reflects late. I swiped my cheque card in June and not July so its not my fault.<br> <br> Please fix this asap! Thank you in advance.