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1 reviews | Active since Jan 2025

10 Nov 2016, 14:30

eBucks doesnt work, FNB premier banking service horrible

<p>So for about 4 months now I have been trying to get my eBucks to work, to this point it still does not work....</p> <p> </p> <p>I have delt with "premuim bankers" where it sounds like a party is being thrown in the office, rude consultants and even banker who just states that the case has been closed whilst it defeinatly hasent been resolved.</p> <p> </p> <p>I still don't qualify for eBucks ( yes I do meet the requirments) , I still havent been awarded for eBucks apparently earned "on their system" from 3 months ago.... </p> <p> </p> <p>Thinking of moving over to FNB for eBucks, please don't waste your time. </p> <p> </p> <p>Think you will get good service on platinum, lol.... dont waste your monthly fees.</p> <p> </p> <p>Horrible experience with FNB so far, should have never moved over. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Nov 2016, 15:07
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)