1 reviews | Active since Jan 2025
eBucks doesnt work, FNB premier banking service horrible
<p>So for about 4 months now I have been trying to get my eBucks to work, to this point it still does not work....</p> <p> </p> <p>I have delt with "premuim bankers" where it sounds like a party is being thrown in the office, rude consultants and even banker who just states that the case has been closed whilst it defeinatly hasent been resolved.</p> <p> </p> <p>I still don't qualify for eBucks ( yes I do meet the requirments) , I still havent been awarded for eBucks apparently earned "on their system" from 3 months ago.... </p> <p> </p> <p>Thinking of moving over to FNB for eBucks, please don't waste your time. </p> <p> </p> <p>Think you will get good service on platinum, lol.... dont waste your monthly fees.</p> <p> </p> <p>Horrible experience with FNB so far, should have never moved over. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
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Regards
Complaints Resolution
Melinda Duvenhage
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Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
