MD
Mogamed D
1 reviews | Active since Mar 2018
12 Dec 2019, 11:24
eBucks Disappointment
Made 2 orders on 28th Nov, order was dispatched 29th Nov to couriers. estimated delivery date was the 4th Dec. still waiting till today for my order to arrive.
People at ebucks have no idea whats happening with my order as all they can tell me is its sitting with the courier.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
12 Dec 2019, 12:03Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply12 Dec 2019, 12:03
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
MD
Mogamed D's updateReviewer Update
17 Dec 2019, 16:07Still no contact from eBucks on what the issue is. called them again and they cant give me a reason as to why the order is still hasn't arrived as yet.
MD
Mogamed D's update17 Dec 2019, 16:07
Reviewer Update
Still no contact from eBucks on what the issue is. called them again and they cant give me a reason as to why the order is still hasn't arrived as yet.