NL
Neil L

1 reviews | Active since Aug 2017

13 Aug 2017, 23:19

ebucks complicated waste of time, FNB ****************

<p>I have just found out that the reason I am not earning ebucks because I have two incompatible accounts, whereas I need have a credit card and cheque account of the same type in order to earn ebucks. So I am mussing out on the only thing that makes the bank worthwhile, bearing in mind that there are so many complicated, bogus services and mysterious charges which offset any benefits sucg as ebucks. Why has this useless bank given me two incompatible accounts, meaning that I get no benefit from banking with them as opposed to a nice, simple, streamlined bank like Capitec? FNB is a confusing, overly complicated behemoth of a bank with a confusing interface and which is designed to suck you dry. You don't fool me FNB. Can't wait to move to Capitec. Thanks for nothing.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Aug 2017, 11:06
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)