1 reviews | Active since Sept 2016

27 Oct 2016, 16:59

EBUCKS.com useless discount reward system

<p>Ordered and paid for bean to cup coffee machine from Ebucks.com, 2 weeks later aftre numerous phone calls I get told my order has been cancelled. No Stock. I then go to local store who has plenty of stock to be told that the price was too cheap on the website and that EBucks would be making a loss if they delivered. Hence the reason for the cancellation. Its been 2 weeks now and im still waiting for my refund. Ebucks.com will never see me again, they claim you get 30-40 % discount but they actually give you jack discount. I challenge you to go to their website and find a cheaper flight / car rental or sales purchase. Its a **** Standard Bank here I come.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2016, 11:22
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)