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yvonne P

1 reviews | Active since Aug 2016

22 Aug 2016, 09:34

ebucks cash rewards

<p>fnb send me sms to say that i earned R280 cash rewards today it was still not in my account after phonong fnb they said it is ebucs fault i phone them they said i must phone fnb because my acc is not good standing acc i have a savings acc that is working for about 8 years now phone fnb again the lady told me iam a hi risk i mean high risk on a savings acc and they owe me money the lady working with me got a sms also the same day and her money is also not paid in how can a savings acc be a hi risk</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2016, 10:08
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 996037

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)