TM
Tebogo M
1 reviews | Active since Jul 2012
19 Jul 2019, 17:27
Ebucks calculated incorrectly
It's the second time in 2 months that my ebucks were calculated incorrectly. And the lousy consultants tell you about the rules. Don't you think I know the rules, hence I was able to determine that my ebucks were incorrectly?
Can FNB please give these people correctly, you can't expect me to tell your consultants how to do their job. And please credit my ebucks which you didn't.
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Jul 2019, 08:52Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Jul 2019, 08:52
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***