CO
Cherman O

1 reviews | Active since Jan 2020

21 Jan 2020, 19:06

Ebucks BS!

Your ebucks rewards program is complete BS. Let me paint the picture to help you understand just how ****ed off I am at his BS!

I am an FNB client for the last 17 years. My salary is being paid into my FNB bank account. I have a Premier Cheque account, Premier Credit card a Funeral policy and a savings pocket above the required amount. I religiously follow all the bs instructions you supply in order to get to level 5. The highest I have ever reached is level 3 even after completing all the of this ****. Now let me bring you to a colleague of mine who has an FNB Fusion account for a month... Let me repeat that a Fusion account for a ****ing MONTH!!!! And he has miraculously reached level5? So I ask you to plese explain to me how this is even possible. His salary is not being paid into his account, no credit card facility, no funeral policy, no savings. Just an account to throw in petrol with... How the **** does that get you to level 5?!?!?! Stop ****ing us around with this bull**** program. How I am I not getting points for my salary being paid into an FNB account

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jan 2020, 11:12
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

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