Ebucks - Boost your rewards incentive complaint

I can confidently state that I am on standby to move all of my funds and close every account with FNB if the below issue is not resolved.

The reason below: I have made it a priority to make sure to qualify for my "boost your rewards" incentive for the past 8 months. I have now been informed that it has been a complete waste of my time and dedicated energy, learning that the new boost your rewards programme started over again in July 2024. I would like ebucks to show me exactly where and when they informed me that I would have to wait until July to start over again. I was paid out a voucher in January for qualifying each month throughout 2023 and since then I made certain that I supported all of the necessary ebucks partners and met the FNB requirements.

Trust me I don't need the measly little voucher, I just need to analyze the ethics of the bank I have chosen to work with. This has everything to do with principle and being reasonable.

The ball is in your court FNB