RH
RENE H

1 reviews | Active since Jul 2011

10 Feb 2021, 00:29

Ebucks becoming a *******!

FNB why am I being allocated less ebucks points when I have moved up a reward level? I have also spent more in January 2021 but received less ebucks. Please explain the logic behind this. Ebucks used to be a pleasure, a luxury and a wonderful perk. You guys are ripping your customers off and might as well stop giving ebucks all together!

0
Replies (3)
RH
RENE H's update11 Feb 2021, 05:12
Reviewer Update
FNB why have i received a missed call from your ebucks department? My phone rang twice and thats it?! No one bothered calling me again???

I also want declined charhes removed from my cheque account as I have been billed or charged twice for one declined transaction. The reason for the decline is that I forgot to transfer out of my savings account. In a matter of 5 min I am charged 2 x declined fees?

FNB how can we rob you? That should be your new slogan.
RH
RENE H's update11 Feb 2021, 14:08
Reviewer Update
THANKS KELLY FROM EBUSCK FOR GIVING ME THE INCORRECT EMAIL ADDRESS!!!
RH
RENE H's update12 Feb 2021, 05:08
Reviewer Update
PLEASE GIVEE THE CORRECT ENAIL ADDRESS TO EMAIL SCREENSHOT TOO!!! KELLY GAVE ME THE INCORRECT EMAIL ADDRESS.