ebucks bad service and advise

me and my partner we went to fnb jabulane with our business account querry, also we wanted our business card for e-bucks because we were not wxplained how ebucks work and how you even get an ebucks card, our number was number 5, the consultant helped us and explained the business charges, when it came to ebucks card she said we must go to discham to buy a card, i did not even know that ebucks card are sold not given by the branch as it is used to be nonthereless we went to Discham and we were told at Discham that they noloner have an agreement with fnb we must go to clicks, which they did sold us an ebucks card for R20.00, to our suprise when we phone fnb online, the number at the back of an ebucks card that we purchaed from clicks we were told that the ebucks card we have is for personal not business, the person who was helping us was supposed to show us how to order an ebucks card via internet not send us to purchase one as we were at fnb jabulane about our business account not personal account, i feel we waisted our money, time, and wrong advise, i want fnb jabulane to re-imburse our money and order our business ebucks card the right way, what a bad advise and unprofessionalism, if a consultant is not sure they must go and confirm with they manager or team leader that to give wrong information account number in concern is ***