ZS
ZAKIYYA S
1 reviews | Active since Oct 2017
27 Dec 2018, 11:51
Ebucks
I am a private client with FNB and was on ebucks reward level 4. When I checked on my app last week I noticed that I had dropped to a level 1 with no warning or notice of this! I don't even know why I dropped so many levels it does not make sense. I am shocked
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FNB (First National Bank)'s replyOfficial
27 Dec 2018, 12:20Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints TeamRobyn Hay*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints TeamRobyn Hay*** (option one)
FNB (First National Bank)'s reply27 Dec 2018, 12:20
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints TeamRobyn Hay*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints TeamRobyn Hay*** (option one)