MA
Magnus A

1 reviews | Active since Mar 2009

24 Jul 2018, 09:43

EasyPay is blocked by FNB...

Unable to do transactions using EasyPay.

Failed to validate your Credit Card, declined by 3D Security acquirer, consult your financial institution. (1)

Other timesit gives me a message that I must contact the branch and then the branch says I must contact FNB *****.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2018, 10:04
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)