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IM
Ivy M

1 reviews | Active since Oct 2017

30 Oct 2017, 08:03

EASYDEBIT TROYTB8406C 171030

this morning another debit order with this Ref; EASYDEBIT TROYTB8406C 171030 and i don't know this people, must i cancel my account with FNB, I didn't receive any call from FNB ,, tiring , 109 is being debited.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Oct 2017, 08:26
Official

Hello Otswakae ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

IM
Ivy M's update30 Oct 2017, 09:02
Reviewer Update
this lady christina mtshali called me and all she did was saying how is our fault because we give out our information , and i tried telling her is not the same and she didnt want to listen , i dont know why she called me ,, so much for customer services
IM
Ivy M's update30 Oct 2017, 09:03
Reviewer Update
this lady christina mtshali from fnb called me and all she did was saying how is our fault because we give out our information , and i tried telling her is not the same and she didnt want to listen , i dont know why she called me ,, so much for customer services