Easy zero in China

Gooday

I am so so angry with what you FNB is doing to me. Before I left south africa I spoke to one of your agents via FNBapp chat and I specifically told the guy I am having easy zero account and I am leaving for China. I want to use my easy zero card in China. The guy ask for my details I gave him and he said my card is authorized to be used in China. Now I am in China I cannot use the card and I am struggling to even log in on the app. After several calls that you know I had to hold on listening to all the useless options on international call rates and getting to an fnb agent who cannot help you or call you back if the call gets cut off. They transfer your call from post to pillar where you have to start the story all over again.

I need help to be able to get money on my FNB easy zero account. I am in China I told you guys and asked if there is anything you will need me to do while I was in South Africa I will do it because now I am in China I need money to be deposited on the acount and I withdraw it. Please dont tell me to contact a certain department just help me. Your all working for the same bank transfer the information and get me helped please my ID inumber is 870120..........082 Aseza Botya. Card I want to use on a easy zero account ...................7924

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