Earn ebucks hidden on takelot.com.

Item: FNB (First National Bank)
Rating: 1
Author: Willem L

I purchased another order on takelot.com where I did not enter the "earn ebucks" section, due to this section hidden at the bottom of the web page.

On the payment option of the website, I selected the payment option, and then proceeded with credit card.

This completed my order, and I did not get a chance to enter the "earn ebucks" when scrolling down to the bottom of the website.

If I'm paying with my FNB card I obviously want to earn ebucks on the transaction - can you confirm if I will earn ebucks on my purchase and why this is even an option not to earn ebucks?

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

04 Feb 2020, 10:34

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply04 Feb 2020, 10:34

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***