SL
Shamelia L
1 reviews | Active since Dec 2019
17 Dec 2019, 10:12
Early deductions of debit orders
After my complaint on 13 December 2019 about the early deductions of debit orders the wrong debit order were refunded. My other debit orders all bounced back because of their negligence. I was never ever so disappointed in my bank which I banked with for over 15 years. I have raised it with them and up until today no one were in contact with me.
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FNB (First National Bank)'s replyOfficial
17 Dec 2019, 14:11Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Dec 2019, 14:11
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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