1 reviews | Active since Dec 2019
EARLY DEBIT ORDER DEDUCTIONS
Early debit orders without consent
I am very disappointed with FNB as my debit order with them where deducted today without my consent. I have I not been contacted by FNB to inquire if they may deduct my debit order early. I am upset as now most of my debit orders will reflect on insufficient funds, and who will pay those extra bank costs. And the ****** that they are the payment don't even reflect under debit orders to lodge an dispute. The debit order as agreed will run on the 25th of each month. Why were I not informed about this early debit order deduction. I can see that this trend have been running on a lot of their customers accounts. This is ****************. I will also report this to the OMBUDSMAN as this is a really poor practice on such a professional business. As a loyal customer I am very very disappointed with FNB.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
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