JS
Janine S
1 reviews | Active since Jul 2015
31 Jul 2015, 08:10
EARLY DEBIT ORDER
I have app**** for a home loan and because of your incompetence it has been declined by FNB the irony , further more I went to the Main street branch the consultant Patience was very clued up and done everything she could to help us, but the loans department just could not grasp or did not want to grasp that they are wrong. I am very disappointed as I have been a loyal customer for about 12 years.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
31 Jul 2015, 08:34Hello Solomo2009,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 732343.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 732343.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Jul 2015, 08:34
Official
Hello Solomo2009,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 732343.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 732343.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)