TM
Tiyani M
1 reviews | Active since Mar 2019
23 Mar 2019, 01:03
E wallet woes
It has been a disappointment to have experienced such a dismal failure to access funds sent to me via the end wallet service. I have been attempting, with no success, to withdraw money that I received through the e wallet service. I visited a branch and I was given the opportunity to call the e wallet department who claim there is no problem with the account and I should be able to access the funds after renewing the pin within 24 hours. It's been a month and I still can't access the amount sent to me, though it still reflects as available funds when I use the *120*277# USSD. Please help ?
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Replies (1)FNB (First National Bank)'s replyOfficial
23 Mar 2019, 09:00Good Day Tiyani Maimela
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply23 Mar 2019, 09:00
Official
Good Day Tiyani Maimela
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
