PN
Priscilla N

1 reviews | Active since Nov 2018

09 Nov 2018, 18:10

E wallet SMS pin

hellopeter. Money was ewallet to me and pin got SMS to my cellphone number. I can't receive any SMS for some reason and vodacom can't help me. How do I retrieve the pin to go draw my money Regards P

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Nov 2018, 09:00
Official
Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention

For assistance please call the FNB eWallet department on *** option 1 for assistance

Complaint reference number
***NF was issued for your complaint.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)