SR
Shaneil R

1 reviews | Active since Jul 2011

25 Jan 2018, 14:05

e-wallet ****

Hi.

I ordered items from a website that seemed legit. Ordered the items on 24 Jan 2018. Turns out it was a ****. Called FNB to reverse the transaction on the 25 Jan 2018. They can't reverse the transaction.

Pathetic service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jan 2018, 14:48
Official

Hello Shan

Thank you for bringing this matter to our attention.

We truly regret taking note of your experience .

We can not guarantee your funds back as this was a transaction that was completed by you and a third party , the bank had no entity,

However we will report the number to *****.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***