MM
Martina M
1 reviews | Active since Mar 2013
10 Nov 2015, 13:11
E-Wallet not functioning
Yesterday (09/11/15) I was inconvenienced and embarrashed due to fnb e-wallet I urgently needed cash and had my sibling sent it through ewallet because i had a very serious emergency. <br> I drove from one atm to the next to try to withdraw the funds.<br> <br> I was unable to withdraw the money . The atm kept printing the error receipt \ We are unable to help you now
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Nov 2015, 13:17Hello MMauke,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809328.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809328.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply10 Nov 2015, 13:17
Official
Hello MMauke,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809328.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809328.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,