1 reviews | Active since Nov 2017
E-WALLET MISERY
Hello Peter, thank you for your assistance in my ewallet case. Unfortunately my issue has still not been resolved, but i am happy that they eventually GAVE ME A CALL cause they kept on saying will come back to you AND THAT NEVER HAPPEN. Priscilla works as a domestic worker, she can not wait for month end, so she can send money home to her parents who looks after her children. FNB now says she did withdraw the money, but turn back without taking it. I DO NOT BELIEVE THAT cause she called until she ran out of airtime, i can attest to that cause my daughter transferred airtime to her cell. Will confirm and update you on that cause I am going to view the video. WHAT TROUBLES me is why were they giving me the run arounds, when the ATM is just there at the bank. Priscilla is saying she prays everyday that GOD will help her get her money back. IT BREAKS MY HEART
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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