TP
Tshegofatso P

1 reviews | Active since Feb 2019

12 Feb 2019, 20:31

E-wallet blocked.

My e-wallet has been blocked for over 2 weeks for reasons unbeknown to me and every consultant I’ve spoken with hasn’t been of any assistance.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Feb 2019, 09:50
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)