BN
Belinda N
1 reviews | Active since Jul 2015
07 Jul 2015, 15:46
e wallet
On the 19.06.2015 I sent e wallet to the amount of R2000.00 to my sister in JHB. When she tried to get the money from the Atm it gave her an error message. when she tried again to put the pin number again it did not allow her. She logged a call with Easyplan at Park Station and she was given a ref. number and was told the query will be resolved in 14 days time. But when I called them today, the query was not resolved yet.<br> <br> Kindly assist
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FNB (First National Bank)'s replyOfficial
07 Jul 2015, 16:10Hello Siphen#,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718141.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718141.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Jul 2015, 16:10
Official
Hello Siphen#,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718141.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718141.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)