AP
Annatjie P
1 reviews | Active since Mar 2012
19 Nov 2015, 09:39
E/L EC MACDONALD : ACCOUNT ***
Estate reporting documents were hand delivered in June 2015. Papers got lost at FNB Middelburg. We again submitted the documents and since then are waiting for payment into our trust account. <br> <br> Mr. Daya advised that the Deceased Recovery advised that they are waiting for the Master to verify our documents.<br> <br> Followed up yesterday - No progress.
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FNB (First National Bank)'s replyOfficial
19 Nov 2015, 09:48Hello A Pretorius,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887514NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887514NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Nov 2015, 09:48
Official
Hello A Pretorius,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887514NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887514NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)