PC
Pepler C

1 reviews | Active since Sept 2018

12 Sept 2018, 10:18

E-Bucks to what it used to be!

I am with FNB for many years and the big reason is for their Ebucks but what happened in the last two months! I moved from level 4 to level 2 but for the second month my overdraft and credit card borrowing does not reflect.... I also got life cover last month but that also does not reflect! I'm thinking of moving to Premium or to Standardbank and earn UCount points!

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2018, 12:08
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2018, 12:09
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***