E-BUCKS REWARDS, OR WHATEVER IT IS!! THIS IS NO REWARD PROGRAMME ANYMORE!!!

Avis Point2Point transfers: This is the third time I book this service and do not get a slot. The earlier trials I booked days in advance, and this time I have been trying since Saturday. And because there was a public holiday in between, I could not speak to a consultant about it. When I do eventually give them a call I am told, "that is why we advice our clients to book days in advance." When I asked where is that specified, I do not get an answer and their site clearly states bookings are to be made 24hrs in advance.

I will forfeit all my "allocated" bookings and FNB DOES NOT CARE ABOUT THAT. How do you provide a benefit that customers CANNOT USE. WE ARE MADE TO BELIEVE THIS WORKS and to our benefits, clearly IT DOES NOT!!!!!!!!!!

CAN SOMEONE EXPLAIN TO ME, this thing was working earlier last year, and clearly does not work anymore. Can we get a clear answer for this. THESE E-BUCKS REWARDS used to work, and gradually are becoming worse and worse each time. EXACTLY like how VITALITY has FAILED, WE WILL SOON REALIZE THAT FNB is NO different to other banks ANYMORE, and this reward thing will eventually collapse like VITALITY.