WO
William O

1 reviews | Active since Apr 2010

30 Jan 2020, 13:18

e-bucks issue not resolved

I have completed several complaint forms regarding not receiving any e-bucks for Engen fuel purchases as I should.

Nobody gets back to me or has made any effort to resolve this.

I have been banking with FNB for over 20 years and find this highly unacceptable.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2020, 14:41
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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