e-bucks from FNB

<p>Its an endless nightmare to deal with the e-bucks department from FNB. They don't adhere to the published rules set out on their website !!!! I have a gold business account with a schedules payment going into an FNB investment notice account. For months now they refuse to allocate this rewards level points to me. The rule says "You have a scheduled transfer/payment of at least R2 000 into an FNB Cash Investment Notice Account and you maintain a minimum monthly balance of R10 000 in the same account" I have fulfulled this requirement and yet they do not give me the rewars level points. no use to speak to a consultant , either in the branch or over the phone ! I think this is false advertising .</p>