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christopher J

1 reviews | Active since Nov 2009

17 Nov 2015, 10:29

E Bucks are a ****

So i decided to make the swap from beep bank to FNB. I was told that i would get e-bucks if i purchased fuel from Engine, food from Checkers and medicine from dis-chem. I real wanted a PS4 and attended to making purchasers for around 3 years in this manner. I needed 89 000 e-bucks, and after 3 years i only had 3200...OMG. i then loaded data on my phone but wasn't aware that i had not been paid yet, as such, it deducted from my e-buck, 1600 e-bucks for a gig!!!!! i dont know why i bother, if i had changed to capitec 3 years ago i would have saved R5 580.00 in bank charges!!! yes, FNB is the new Beep Bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Nov 2015, 12:23
Official
Hello rabbino1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 813447.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)