PK
Pontsho K
1 reviews | Active since May 2019
07 Feb 2020, 22:07
E-Bucks
SSSSSSSSSSSSSSSSSoooooooooooooooooooo i lodged a complaint about my ebucks mysteriously "disappearing" after i switched accounts. I was advised that that you TT IS 28/48hrs ...& guess what.... to date (a whole week later) NO response has been received.
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Feb 2020, 10:15Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply08 Feb 2020, 10:15
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***