e bucks

<p>Hello Peter</p> <p>I have been trying to update my contact details online for my e bucks reward level. I first did it myself online, they then told me it will be updated on the 8th of the month. On the date I phone them and they told me that their system doesn't show that I have updated my details.</p> <p>I phone again the transfer me from ebucks to online business banking then to general enquiries. None of them were able to help me. This is very frustrating for me because this has been going on for over for months of phoning them and being on the line for over an hour each time while they transfer me from pillar to post.</p> <p>I use a lot of petrol on my FNB card but am not able to get good ebucks points because my level is low. For me to move up I need to change my contact details online, but that is also not possible. What is a customer suppose to do now???</p>