AM
Anika M
1 reviews | Active since Jul 2015
26 Jul 2015, 12:58
E-Bucks
I am utterly disappointed in FNB!<br> <br> I changed to FNB under the impression that they are better then my current bank. Not true! So unhappy. They gave an account I bearly qualify for. I have used my FNB platinum cheque account for 2 weeks, my salary was placed in there in I pay a fixed amount per month. Yet when I transact I pay extra fees and my ebuck say I have collected 10 000 points but I dont qualify for it. <br> <br> Poor service, I expected more. <br> Why give me an account that I do not qualify for?
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FNB (First National Bank)'s replyOfficial
27 Jul 2015, 08:27Hello ANIKAMDP21,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 727986.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 727986.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Jul 2015, 08:27
Official
Hello ANIKAMDP21,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 727986.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 727986.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)