CVdw
Conrad Van der westhuizen

1 reviews | Active since Apr 2012

14 Mar 2016, 14:34

E-Bucks

I have been a client with FNB for years now and bought all my cars through Wesbank.<br> <br> The E-bucks reward program is the worse program I have ever seen. <br> <br> Please don't let FNB trick you into E-bucks.<br> <br> If you have a device with them, you WILL not earn....<br> If you bought a car through Wesbank you will only earn when you go visit the Wesbank website, who has time for that? ( And then on the website it shows you your monthly statement, which you get via email in any event!!!)<br> If you have an overdraft or credit card you will also not earn..<br> <br> The help center also doesnt help. Complaints on FNBs website never get responded to. <br> <br> Concerned client..

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2016, 14:41
Official
Hello Conradvdw,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 888037.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)