PH
Penny H

1 reviews | Active since Oct 2015

10 Nov 2024, 13:25

E-96 error AGAIN

And, as expected once a month, the dreaded E-96 error. At least I know the text is wrong/incorrect/misleading/*******. There is some unplanned maintenance going on that FNB doesn't want the public to know about, because there are less people banking on a Sunday and staff don't want to sort things out after hours (they're all braaing).

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Nov 2024, 10:12
Official
Good Day Ms Penny Hoelscher 

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

The reference number: ***NF.

For further request, you can email us on the below email address:

Email address:  ***

Regards,

Hello Peter Complaints Team