TB
Thomas B

1 reviews | Active since Sept 2021

14 Sept 2021, 11:47

"E-64726, sol bankit relationship already present."

have been getting this error : "E-64726, sol bankit relationship already present." Everytime I retry it says the username I tried with has been taken, its taken 5 usernames already, FNB must be broken if it does this because it didn't validate my account but marked the usernames as taken??? What type of system is that, I went to the bank and was met with blank faces, this is extremely annoying. I am trying to register a non FNB account but it seems like my details are locked and when I try to rectify it, it wants details (For an account, witch I dont have due to not banking with FNB). So, It seems like my ID is linked to a not fully made account and it keeps asking me to choose a new username, it seems really broken to me as I cant use one (That worked a few seconds before retrying) Tireless, TirelessTom, TheTireless, TheTirelessTom and TirelessThomas are all marked as taken when they where all only semi completed with my ID, Please help

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2021, 12:22
Official
Good day Mr Buffler,

Thank you for taking the time to highlight your concerns.

Please provide us with your Id number or Account number in question to be able to assist.
We do apologize for the inconvenience caused in this matter.

Regards,

Hello Peter Complaints Team 
TB
Thomas B's update14 Sept 2021, 18:36
Reviewer Update
Hi I am trying agian with a new account, this is really frikken annoying I am getting fed up of this,
It is saying middle name initals are wrong
How do you fill it in?
And why don't you guys update your app?
Its frikken old.
TB
Thomas B's update17 Sept 2021, 07:20
Reviewer Update
Hello, I am still waiting, When are you guys gonna help?
Error E-48: 1Middle name initials incorrect