1 reviews | Active since Aug 2015
Duplication of swipes charged
I am truly sick of what you people are doing. For the past 2-3 months when I swipe my card to do purchases I check my balance and you can see that the money has been deducted from my balance for the purchase, then 3 days down the line you I would receive an email or sms titled payments and it would list those swiped amount and those amounts would be deducted again, yet on the statements it only appears once. Why is it deducted twice??? Isn't that called ***** by FNB.
I am ***ing ****ed off by this
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one