1 reviews | Active since Jul 2015
Duplicated bank charges
<p>On the 7th of July, i was charged for my monthly overdraft charges and interest. The 15th of July, i upgraded to the primer account and was billed the same charges plus banking fees for upgrading the account. On the 25th of July further bank charges app****. Can someone please explain why all this repetitive fees? Can the overdraft and bank charges be billed on the 25th of July</p>
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been received and I have requested the relevant department to investigate and provide feedback.
Your complaint reference number is ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been received and I have requested the relevant department to investigate and provide feedback.
Your complaint reference number is ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)