LJ
Lusanda J

1 reviews | Active since Jul 2015

08 Nov 2017, 12:43

Duplicate

On the 30/09/2017. I purchased pnline movie tickets for Nu Metro for R350. This was immediately processed of my account. InContact e-mail and sms notifications was received. Bank balance decreased accordingly. This morning, the same transaction is being taken off my account. With whose permission? At 2am!!! Called the ***** line they sent me a form which take who knows how long to be processed. I was told that Nu Metro banked the transaction late!!! Thats not my circus to entertain. I want my money bac****

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Nov 2017, 15:39
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)

Best regards,