1 reviews | Active since Jan 2015
DSV giving FNB bad reputation.
So DSV is suppose to deliver my new card to my chosen destination and inform me. Neither DSV or FNB informed me that my card had arrived at FNB branch 4th of June 2018 already, over a month ago! So I have to phone after them to find out what is happening with my card. Poor communication and customer service. FNB, move your delivery services away from DSV.
Good Day Charlene,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Charlene,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***