Dropping the call after not attending to my query, *********** consultant.

FNB Home Loans. I would like you to retrieve a call I made at 09:20 to *** where the consultant rudely dropped the phone in my ear now after not being able to attend to my query. If this is the manner in which you choose to do business, then I need to consider moving mine away from you. I want a copy of this call so I can get the consumer councils opinion on the matter in which business was conducted. Further to this my query remains unresolved.