LG
Lloyd G

1 reviews | Active since Mar 2009

28 Dec 2018, 10:38

Dropping the ball guys.

I lodged a dispute on my card on the 18th of December and have heard nothing from you. I have a reference number but no one is able to give me any Information.

Not the kind of service I am used to from you guys.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Dec 2018, 16:46
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team*** (option one)
LG
Lloyd G's update11 Jan 2019, 22:46
Reviewer Update
Cemair has been grounded again today. Its is only a matter of time until this company goes into liquidation. Yet, you REFUSE to reverse this transaction!!! There is nothing I can do to get my money and you won't help. I used to speak very highly of FNB and always defended your name. You have really taught me this time. Assholes!!!