TH
Tshegofatso H
1 reviews | Active since Jan 2013
04 Jun 2015, 14:35
Dropping of calls
This is not the first time. Once again a call was dropped in my ear twice by a call center agent. These employees don't care about the growth of FNB and this I feel will just continue. I think I'm getting to a point the writing these complaints don't even help FNB. Planning on moving banks now. Cant take this anymore.
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Jun 2015, 17:08Hello Sibu16,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698086.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698086.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Jun 2015, 17:08
Official
Hello Sibu16,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698086.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698086.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)