DREADFUL SERVICE FROM REGIONAL MANAGER

it is no wonder FNB delivers such poor service when a complaint is about their service deliver. The Western Cape's Regional Manager Vivian (Medendorp????) has been promising to phone me just about this whole week. I'm still waiting for that call. One can't complain about her service because there is just no service at all. No wonder FNB's complaints department / division deals with complaints as they do because the managers show how to treat their customers. Don't contact the client as promised and maybe the problem will just go away. Try contacting FNB's H/O is an impossibility you can't get their number. What a world of secrecy. THANKS A TON FOR THE EXCELLANT NON SERVICE DELIVERY FNB. WELL DONE FNB FOR THE OUTSTANDING TREATMENT OF YOUR CLIENTS. SHAME ON YOU.