1 reviews | Active since Apr 2017
Downgrading Account
Good morning,
I have been having a problem trying to downgrade my FNB Premier Account. I’ve spoken to 3 people on the banking app as well as going into the branch and till now, no one has helped me. I’ve been trying to downgrade from the 11th of December because it’s madness to pay R400 for an account every month where you don’t even earn ebucks.
If this cannot be done, I will close the account within a week if it isn’t taken care of.
Hello LeanneMPaul
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello LeanneMPaul
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team