1 reviews | Active since Apr 2017
Downgrade of Gold Credit Card Taking Ages
<p>Again, no response frm FNB on any of my downgrades or bank detail changes following the homenloan rate issues</p> <p> </p> <p>This includes:</p> <p>* Downgrading from Platinum too Gold to Smart account. Barry from RaandburgBranch called to have it done on Mon - and no action has occured</p> <p>* cards ********** has not actioned my platinum credit card ot gold credit downgrade as per attached from the 20 April</p> <p>* my home loan debit orders ahve not changed from FNB to INVESTEC and no feedback is given from the time i sent the mail.</p> <p> </p> <p>FNB you totally suck.... i just want to downgrade and be done with you!!!</p> <p>thirs helo peter complaint in 3 weeks. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Hi,
To date FNB has not downgraded my Platinum account to a pay as you go smart account and i initiated this request on the 15 April.
Why doe sit take over 20 days?
Hi,
To date FNB has not downgraded my Platinum account to a pay as you go smart account and i initiated this request on the 15 April.
Why doe sit take over 20 days?
I am so angry with FNB. they delivered my gold credit with a petro card.
I DID NOT ASK FOR A FLIPPING PETRO CARD AND I DO NOT WANT TO BE CHARGED FOR THIS f**** ERROR@
I am so angry with FNB. they delivered my gold credit with a petro card.
I DID NOT ASK FOR A FLIPPING PETRO CARD AND I DO NOT WANT TO BE CHARGED FOR THIS f**** ERROR@